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Privacy policy

Privacy Policy

Last updated: October 2025

This Privacy Policy explains how Bimossa.co.uk (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from https://www.bimossa.co.uk (the “Site”).

By using our Site or purchasing from us, you consent to the practices described in this Privacy Policy.


1. Information We Collect

We collect personal information to provide and improve our services, including:

  • Contact details: Name, billing/shipping address, phone number, and email.

  • Order details: Products purchased, payment confirmation, shipping details.

  • Account details: Username, password, preferences.

  • Browsing data: Device, browser, IP address, pages visited, and usage data (via cookies).

We may also collect information from third-party platforms such as Shopify (our e-commerce provider) and payment processors to fulfil orders and provide customer support.


2. How We Use Your Information

We use your personal data to:

  • Process and deliver orders, handle payments, and manage returns.

  • Provide customer support and respond to inquiries.

  • Improve our Site, products, and marketing communications.

  • Prevent fraud and comply with legal obligations.

  • Send updates or promotional messages (only with your consent).


3. Cookies

Our Site uses cookies and similar technologies to improve functionality, personalize content, and analyze performance.
You can control or disable cookies in your browser settings, though this may affect certain site features.
For more details, please visit: Shopify Cookie Policy


4. Data Sharing

We only share your data with trusted third parties when necessary to operate our business, such as:

  • Shopify (e-commerce platform)

  • Payment providers

  • Fulfillment and logistics partners

  • Marketing and analytics services (e.g., Google Analytics)

We do not sell your data to third parties.


5. Data Retention

We keep your personal information only as long as necessary to fulfill our legal and operational obligations, typically up to 6 years after your last purchase (as required by UK tax law).


6. Your Rights

Under UK and EU data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletions

  • Withdraw consent for marketing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

You can exercise your rights anytime by contacting us at info@bimossa.co.uk.


7. International Transfers

Your information may be processed outside the UK or EEA (e.g., by Shopify’s servers in the US or Canada). We ensure that appropriate data protection safeguards are in place under UK GDPR and EU Standard Contractual Clauses.


8. Contact Us

For any privacy-related concerns or questions, please contact us:

Birsan Global Ltd
Company No: 15014305
Registered Address: Unit 3B Berol House, 25 Ashley Road, Tottenham Hale, London, N17 9LJ
Correspondence Address: 86–90 Paul Street, London, EC2A 4NE
Email: info@bimossa.co.uk
VAT: 449095561